Data Protection & Privacy
Privacy Policy
Last updated: August 21, 2026
1. Introduction & Overview
Welcome to AskDoc. We respect your privacy and are committed to protecting your personal information and uploaded document contents. This Privacy Policy explains how our Retrieval-Augmented Generation (RAG) platform collects, processes, and protects your information.
2. Information We Collect
We only collect information necessary to deliver semantic document retrieval and Q&A features:
- Uploaded Documents: Files you upload (PDF, DOCX, XLSX, PPTX, CSV, TXT) are parsed and vectorized to enable search.
- Chat Interaction Data: Search queries, user prompts, and conversation history stored securely per session.
- Authentication Claims: Supabase user UUID identifiers to ensure strict user-scoped document access via Row-Level Security (RLS).
3. How We Process & Store Data
Your data is processed strictly for retrieval operations:
- Documents are converted into embeddings via Pinecone Inference and indexed in vector namespaces isolated by user and session.
- Context chunks are stored in Supabase PostgreSQL with encrypted connections.
- Prompts and retrieved context passages are sent to Google Gemini LLM via secure APIs solely to synthesize answers.
- When you delete a session or clear your history, all associated vectors, database records, and Supabase Storage files are immediately and permanently purged.
4. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us directly at: